SUPPORT

GLOBAL SERVICES OVERVIEW

High Performance Service and Support

DataDirect Networks Global Services team members are proven industry experts specializing in solving a full range of Big Data challenges, monetizing information assets, and optimizing DDN storage solutions that are uniquely configured for efficiency, performance and collaboration.  Customers all over the world rely on DDN to maximize and protect their storage investment through flexible, comprehensive professional services, education and support offerings.

STEP 1

Our Big Data experts will work with you to document your requirements and create a solution that meets your needs

STEP 2

Our highly skilled professional services team will get you up and running with installation and configuration services that ensure the optimal design is put into practice

STEP 3

DDN’s expert technical support teams will aggressively resolve issues impacting your environment

STEP 4

DDN’s optimization and management services will keep your systems running at full speed

SUPPORT PLANS

Flexible solutions to match your uptime requirements

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PROFESSIONAL SERVICES

Bigger, better, faster… optimize your scalable storage

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EDUCATION

Knowledge helps you get the most out of your DDN solution

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DOCUMENTATION & DOWNLOADS

Stay up to date with the latest documentation and downloads for your DDN solution

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RESOLVING BIG DATA CHALLENGES

Our SFA Architecture is designed to scale over 1TB/s and support 10/s of petabytes of storage capacity in a
compact and energy efficient data center footprint